Quality
In today's competitive global environment, World Class Quality is expected. What separates Jessen from the competition is our relentless pursuit of continuous quality improvement. While our ISO 9001:2000 certification has provided momentum for this pursuit, we recognize that it is the daily incremental improvements that keep Jessen ahead of the competition.
Our methodical approach to continuous improvement (CI) starts with our quality policy - "the planned prevention of nonconformance." Because this necessitates total commitment from the top down, we have given our employees the tools, the responsibility and the ownership within their work cells to improve the quality of our products.
One such tool is Statistical Process Control. This has been in place at Jessen for decades to ensure zero defect levels and measure the effectiveness of improvement activities.
We also expect a commitment to quality from our suppliers, viewing and treating these outside sources as extensions of the Jessen manufacturing process.
All of these - the time, energy, resources and attitude - have created an environment at Jessen which assures you that only high quality products conforming to your standards will be shipped to your dock.
